Terms of Use

Terms of Use

Last Update: September 21, 2025

1. General

1. The website, "[webstie's URL]" (hereinafter: the “Site”) that is owned by Sindiana Technologies (S.T.) Ltd. (hereinafter: the “Company” or "Sindiana"), is an online internet commerce platform for the introduction of Sindiana's Services. These terms of use are legally binding. The provisions in these terms of use will apply to all usage of the Site, including the purchase by means of the Company's application and/or telephone orders via the contact box hereunder and on any page along the site. We wish to clarify that these terms of use are also binding for the Company’s vendors, and in any case, contractual ties to this Site should not be considered beneficial for a third party.
2. The use of the Site is subject and conditioned to what has been set forth in these Terms of Use. Your use of the Site serves as an admission that you have read the aforementioned in the Terms and you completely agree to everything it sets forth. If you do not agree to any of the terms proposed in the Terms of Use, you are not permitted to use the Site for any use whatsoever.
3. An inquiry for a product via the Site is subject to all the provisions and terms of these Terms of Use and subject to the aforementioned in all laws. The User and/or a person on their behalf shall not have any claim and/or demand and/or allegation against the Site and/or the Company and/or any of its directors and/or employees in any claim related to the provisions and terms of these Terms of Use.
4. The Company reserves the right to change the Terms from time to time. The updated draft of the Terms will be published on the Site and it is what will obligate the Company and all its users. In any case of contradiction between the provisions of the Terms and any media publication, the provisions of the Terms of Use will prevail.
5. The Terms of Use have been in general-neutral grammar for convenience only, but it is intended equally for both men and women.
6. For any question regarding the use of the Site and/or any of the Regulation's articles, please contact the Company by means of e-mail: [dedicated email address].
7. The Company's digital records concerning the activity carried out through the Site will be the exclusive evidence testifying towards the accuracy of the transactions.
8. The pictures of the products displayed on the Site are only for illustrative purposes and do not obligate the Company in any way.
9. The Company does not undertake to have an inventory of all the products whose pictures appear on the Site.
10. The Company does everything in its power to ensure that the information presented on the Site will be the most complete and accurate information, but clarifies that there could be, in good faith, inconsistencies or errors, and subject to applicable laws, the Company will not bear any liability stemming from these inconsistencies or that is related to them.
11. The Company is allowed to update the types and variety of the products on the Site and the delivery term decided within the inquiry about a product from time to time and without prior notification. 
12. The Company is allowed to offer sales, benefits, and discounts on the Site or through any other media channel, including via telephone, email, or text message, subject to receiving approval according to law. The Company is allowed, at any time, to stop these sales, benefits, and discounts and replace or change them, subject to applicable legal provisions.
13. The Terms of Use apply to the use of the Site and the services it includes by means of a computer or other communicative device (e.g., cell phones, various hand-held computers, etc.). These also apply to the use of the Site by means of the internet or by means of any other network or means of communication.
14. During registration to the Site, the option of receiving official email messages from the Site will be offered. If the User is interested in removing themselves from the distribution list after registration is completed, they can easily unsubscribe through a link at the bottom of the message that was received, or by sending a request via email to [dedicated email address], whichever is preferred by the User. To remove all doubt, the Company will still be entitled to use the User details for the goals detailed in the Company’s privacy policy as detailed in Section I of these Terms of Use that deals with the privacy policy and the need to send messages concerning operations (e.g., receiving receipts, order approval, etc.), according to applicable law.
15. Registration to the Site is limited to the creation of a single account for each user. The Company reserves the right to remove multiple accounts for a single user.
16. The execution of orders of a user who is under the age of 18 when the order was made will only be completed with the attachment of permission from a parent and/or legal guardian. The usage of credit card or bank account information of the parent and/or legal guardian while buying the products offered on the Site will be considered the provision of consent to complete the purchase by the User, who is a minor.
17. The Company is entitled, in its sole discretion and under the relevant circumstances, to stop the Site’s activities at any time and without prior notice.
18. The Company is entitled and reserves the right to prevent access to the Site or to prevent the option of ordering products by means of the Site or to cancel the orders or stop the use by a specific Site user in any case in which: (a) the User violated one of the conditions of the Terms of Use or any other binding provision that will appear on the Site or in other contractual documents that apply to the User and the Company; (b) The User carried out an action or misdeed that could harm the Company and/or a person on its behalf and/or any third party, including other users of the Site or the uninterrupted use of the Site, including but not limited to, fictitious orders and/or the intentional cancellation of transactions and/or distributing false information on the Site; (c) if there is financial debt to the Company and/or its related companies and the time of payment has passed; or (d) for any other reason that is not detailed above and the Company has found it correct, according to its sole discretion, that is reasonable under the circumstances at hand. In the aforementioned cases, the Company will be entitled, inter alia, and without mitigating from its courses of action at its disposal, to follow the usage of the Site’s users, to transfer The User’s behavioral patterns to the relevant authorities and/or third parties who will prove, to the satisfaction of the Company, that they are being harmed by The User’s violating activities and any other course of action the Company decides to take in order to protect its proprietary rights and/or its rights and/or the rights to third parties.

2. Definitions

1. The "Site" - as defined in Section A1 above, including the system (as defined below).
2. The "User" - any person and/or body and/or legal person and/or representative who enters the Site and uses it as a reader, buyer, vendor, or a random visitor to the Site.
3. "Buyer", "Customer" - any user who purchases products on the Site.
4. The "Company" – Sindiana Technologies (S.T.) Ltd. Private Company no. 514919828, whose offices are registered on 3 Gavish St., Kfar Saba, Israel.
5. "Information" - all content and/or material presented on the Site, whether published by the Company or by users of the Site, in any existing form of media, including texts, pictures, graphic contents, drawings, sketches, logos, trademarks, photographs, audio content, video content and also including the design of all the aforementioned.
6. "Products" - any services or products offered for sale on the Site by the Company.
7. "Transaction" - a purchase by a buyer directed from an inquiry on the Site. Only authorization of execution for an order that was received via the Customer's email that includes the details of the completed order, which includes, inter alia, Customer details, order details, and terms of delivery, will serve as approval of the completion of a transaction on the Site. The completion of the transaction will only be carried out after receiving the following accumulative approvals:(1) the Company's approval; (2) approval of the buyer's credit company (hereinafter: "the Date of Transaction Completion"). All the dates, including the delivery dates, will be listed, beginning from the Date of Transaction Completion.
8. "Business Day" - weekdays (Monday to Friday), not including holidays, holiday eves and memorial days.
9. "Terms of Use" - the Site's terms and conditions of use and privacy declaration, which are detailed in this document.

3. Registration to the Site and executing orders through the Site

1. The order and purchase of Products will be carried out by users by means of reaching out to Sindiana on the Site, thereafter the selling division of the Company will create a personalized user to be used for these orders or by means of a “guest” order (as detailed below). The creation of an Account is without cost and is carried out only after completing the order form sent by the selling division of the Company (“the Order Form”). The User is solely responsible for maintaining complete confidentiality regarding their account details. It is clarified that the provision of all details to complete an order on the Site serves as a precondition to complete the order.
2. The User will choose the desired Products. Each product offered on the site will be presented on a “Product Page” where information concerning the Product and its price will be presented. The Company is entitled to update the Product Page from time to time, add or remove Products, remove Products no longer in stock, and update and/or change the price of the Products from time to time.
3. The Company will not use the User’s details unless allowed by the Site’s Privacy Policy, which is an inseparable part of these Terms of Use.
4. In order to ensure the order is efficiently completed without delay, attention must be paid while providing all the updated details required by the Site in an accurate manner. If during the ordering process, errant details were be provided, the Company will be unable to ensure the order will be received, be carried out or that the products will reach their destination. In the case that the products that were ordered will be returned to the Company due to errant details, or due to the non-collection of the shipment, or due to not answering calls from the delivery company, the Company will be entitled to charge the User additional payment for shipping fees.
5. If an order was carried out by the User, the Company will carry out a check of its inventory, and after the order has been approved by the inventory management team, notice will be sent to the User that the order has been approved.
6. The details of the order, as entered by the User on the Order Form, and the documentation of the Transaction in the Company’s IT systems will serve as conclusive and final evidence for the accuracy of the Transaction.
7. If the Transaction was not approved by the credit company or the bank, in the case of a bank wire payment, the User will receive notice and be required to provide another means of payment.
8. In addition to the aforementioned approval by the credit company, the approval of an order will be contingent on the fact the desired product does exist in the Company’s inventory at the desired time of delivery and/or at the time of the order (even if it is mentioned on the Site that the product is actually in stock). If the product is not in stock, the Company will be entitled to notify the User that the order has been canceled, and the User will be fully refunded accordingly. The aforementioned notification will be provided to the User by means of email and/or voice mail or phone text message, according to the Company’s discretion. To remove all doubt, the User will not have any claim and/or demand on this matter towards the Company and/or anyone on its behalf, and it waives, finally and completely, any claim concerning any type of damage, whether the damage is direct or indirect, that was incurred to the User and/or a third party.
9. Products are presented on the Site from time to time as pre-order products. When ordering Products defined as pre-order products, The User will receive the complete order, including additional items on the order that are not pre-order products, according to the timetable noted for the pre-order products.
10. After the payment details have been entered via the selling division, the User will receive an email authorization (which was entered during the inquiry request) that the order’s details have been accepted. This authorization does not oblige the Company to provide the Products and is only intended to show that the details have been accepted into the Company’s systems.
11. If it becomes clear that the User’s credit card, or that of a person on their behalf, is not valid, or the credit card company is not accepting the Transaction, or any other available payment service that the Company approves does not accept the charge, or the desired product is not in the Company’s inventory, the Company will contact the User (by means of the details provided during the registration process or by those provided on the order) to complete the Transaction or to cancel it.

4. The Company's Liability

1. The Company's products are produced while investing great effort in using quality raw materials.

In the event a product is manufactured with a defect, it will be replaced, at the Company's discretion. If there is no identical product in the Company's inventory, a credit voucher or alternative product of equal value will be provided.

If the Customer receives a defective product, the Company must be contacted, and the case will be handled with top priority. Subject to applicable law, the replacement of a product could take up to 14 business days.

2. Subject to the limits of liability applicable by law, the Company and/or a person on its behalf will not be liable for, and will not bear any direct, indirect, consequential, or special damage that will be incurred to the User and/or a third party, as a result of using or purchasing through the Site in a manner that contradicts the provisions of these Terms of Use or due to actions or the fault of the User or third parties, including but not limited to, communication vendors (including in regards to a defect and/or disruption, temporary or permanent, to communication lines) and/or due to unauthorized access, attacks, infiltration and penetration to information (or attempts to carry out any of the aforementioned) by means of communication lines or other communication network and/or due to delivery services and/or collection services.
3. In any case, and subject to the limitations of legal applicable liability, regardless of the cause of the case, the limits of the Company's liability will not exceed the total amount of payments the User has paid the Company with respect to the said Transaction, and in any case, the Company will not be liable for consequential or indirect damages, including the loss of income and/or the prevention of profit that will be caused by any reason whatsoever.
4. The Company and/or persons on its behalf will not be liable for any breakdown and/or delay and/or disruption in the use of the Site and/or the services it includes (including the delivery of products) and/or anything related to any of these (including and without derogating from the generality of the aforementioned, phonelines and/or internet systems and/or cellular networks) and for any expense, lost or damage that will be incurred for any reason whatsoever, that does not rest on the Company, including but not limited to, as a result of an order and/or regulation and/or directive of a government authority, significant stoppage of communication systems, earthquake, violent storm, lack of materials and/or public services and/or transportation services, fire, flood, explosion, blast, accident, epidemic, strike, stoppage, riots, violation of public order, war, terror and/or hostile actions and lockdown, and these will not be considered as a violation of these Terms of Use and will not award the User any remedy and/or right. To remove all doubt, and without derogating from the aforementioned generality, it is clarified that The User will not have any claim or right concerning the actions taken by the Company following the aforementioned breakdowns and/or disruptions. If there was a clerical error in the product's description, this will not obligate the Company and/or persons on its behalf. The Company is not liable for the use of the product by the User and/or any other person that is not according to the manufacturer's instructions and the instructions found on the packaging.
5. The Company will do everything in its power to provide quality products at the requested time. If a User believes that the products purchased through the Site or the services provided by means of the Site are defective in any way, they are welcome to contact customer services directly at [dedicated email address], and the Company will address the complaint as quickly as possible.
6. It is possible that as part of the use of the Site, the Company could provide links and references to various internet sites and pages that are operated by third parties ("Linked Sites") by which the User will be able to, inter alia, receive or purchase various products and services. It is possible that these sites and pages will request that the User register, provide details, etc. It is clarified that the Company has no knowledge, control, or liability for the dealings of these sites. The provision of details and registration on these sites are not subject to the Company's privacy policy, but to the privacy policy of these Linked Sites and all the legal provisions they include. The use of these sites and pages, just like any other action the User takes regarding them, is the sole responsibility of the User and the owners of the Linked Sites, and the User will have no claim and/or demand for loss, non-profit or damage, either direct or indirect, against the Company and or persons on its behalf that stem from relying on and/or using content and/or information provided on these sites.

5. Copyrights

1. All proprietary rights on the Site and/or in the products, including trademarks, methods, and commercial secrets, are solely the property of the Company and/or to third parties, as the case dictates. These rights apply, inter alia, to the Site's content, including the services it provides, the list of the Products, their description and design, pictures, photographic ideas, texts appearing on the Site, the graphic design on the packaging and on the site and any other detail related to the Site's operation, design, software, application, computer code, graphic file, text, etc., whether on an external interface, original source code or object code.
2. The copying, reproduction, distribution, sales, marketing, translation, introduction of changes, advertisement, transmission, presentation, execution, licensing, production of derivative works, reverse engineering or to sell, in whole or in part, temporarily or permanently, in any way whatsoever, any part of the information or content that is included on the Site, including trademarks, pictures and texts, product design, photos of the Products, etc. is prohibited unless the Company or third parties (as relevant) provide prior written consent. Moreover, the Site is not to be used in a way that serves, or could serve, as a violation or harm to the Company's proprietary rights, without the Company's express prior written consent.
3. The data published in the Site's database, list of Products on the Site, or other details may not be commercially used unless the Company has provided express prior written consent.
4. No data published on the Site shall be used for presentation on any other site or service without receiving prior written consent from the Company, and subject to the conditions of the consent (if it will be provided).
5. The name "Sindiana" in any marketing or promotional act, regardless of the beneficial entity, and the Site's domain name and trademarks (whether they have been registered or not) are all the sole property of the Company. They may not be used without receiving the Company's prior written consent.
6. If trademarks (including pictures, sketches, etc.) have been provided for advertisement by companies offering products and services on the Site, then the trademarks are the property of those companies and may not be used without their consent.
7. All the text content, icons, information and/or presentations appearing on the Site, including graphic, design, presentation of text, trademarks, logos, including their editing and display on the Site, are the sole property of the Company.
8. The Site's services should only be used for legal purposes.
9. The copying and use of, or allowing others to do so, in any way, the contents from within the Site, including on other internet sites, electronic advertisements, printed advertisements, etc., is prohibited.
10. The use of, or allowing the use of, any computer application or any other means, including bots, crawlers, etc., for searching, scanning, copying, or automatically retrieving content from within the Site, is prohibited. Moreover, the aforementioned means should not be created or used to create a collection, stockpile, or repository that will contain content from the Site.
11. Site content is not to be presented within a frame, whether visible or hidden.
12. The presentation of content from the Site in any way whatsoever is prohibited, including by means of software, devices, accessories, or communication protocol that changes the design of the Site or removes any content from it, specifically advertisements and commercial content.

6. Governing Law and Jurisdiction

1. This Agreement shall be governed exclusively by the laws of the State of Israel. Any dispute arising in connection with the use of the Services shall be subject to the exclusive jurisdiction of the competent courts located in the Tel Aviv District, Israel. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties, and the remainder of this Agreement shall continue in full force 
2. No conduct, waiver, omission, delay, and/or forbearance on the part of the Company in exercising any of its rights under these Terms and/or under any applicable law shall be deemed a waiver of any such right, a consent to any breach, or a modification of any provision of these Terms.
3. For any questions regarding the Services, you may contact us at office@Sindiana.com.

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